TelIntel 1.5B Model Performance
Measured on the locked TelIntel Standard 1.5B model
TelIntel Standard is evaluated across structured JSON validity, operational-theme detection, intent classification, recurring-theme intelligence, and safe operational persona output.
100%
JSON Validity
Output structure is fully valid.
88.19%
Core Average
Overall core performance score.
82.67%
Advanced Average
Recurring-theme and persona capability score.
90.67%
Operational Theme
89.33%
Intent Type
84.00%
Recurring Theme
81.33%
Primary Persona
Validation Layer
The performance summary is not only about accuracy.
TelIntel is evaluated as an operational intelligence package. The model must return valid structure, classify telecom themes, preserve guardrails, and stay usable across local inference, API, and CSV workflows.
Structured Output
JSON-first behavior supports validation and downstream operational workflows.
Telecom Taxonomy
Outputs are aligned with telecom CX themes instead of generic service categories.
Advanced Context
Recurring themes and personas help explain patterns behind customer feedback.
Privacy Guardrail
Identity-related requests are separated into a dedicated privacy route.
Core Intelligence
Core telecom classification fields.
Core outputs focus on turning customer feedback into reliable operational fields for reporting, review, and private workflows.
90.67%
Operational Theme
Classifies telecom-specific operational issue areas.
78.67%
Risk Level
Identifies interactions that may need faster review or escalation.
89.33%
Intent Type
Separates complaints, feedback, requests, inquiries, and privacy intent.
90.67%
CSAT
Maps customer comments into satisfaction signals.
84.00%
TNPS
Supports loyalty and recommendation-signal classification.
94.67%
Agent Performance
Detects agent-related positive, negative, or unknown signals.
89.33%
CES
Identifies effort and friction signals in customer feedback.
Advanced Intelligence
Recurring themes and operational personas.
Advanced outputs extend the model beyond simple classification into recurring issue context and safe operational persona labels.
84.00%
Recurring Theme
Identifies repeated operational patterns when evidence is present.
81.33%
Primary Persona
Assigns safe operational personas without personal profiling.
Validation Notes
Public-facing and review-ready.
Performance results show how TelIntel performs across both core telecom classification and advanced CX intelligence fields.
TelIntel Standard is the locked 1.5B V7.2.3 model package.
The output format is designed to support structured review, CSV/batch processing, local API workflows, and reporting pipelines.
Identity-related requests are detected separately so they are not treated as normal customer feedback.
Model Positioning
TelIntel Standard 1.5B.
The performance snapshot represents the locked TelIntel Standard model package prepared for structured product review and licensed toolkit operation.
Current status
Structured output validated. Core and advanced intelligence measured. Access remains controlled by review.
Product Review
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